Retail supply chain insight, automation
and integration

  Hokura in the News

Learn how Hokura helped the Mervyns department store chain after its break from Target, when the retailer replaced all its operating systems in 18 months. The Apparel Magazine April 2008 cover story, “Mervyns Tackles Opportunity,” reveals how Mervyns’ product design and development team successfully implemented a full suite of integrated, web-based systems that promote vendor collaboration. Read story

  Industry Resources

Hokura endorses the principles set forth by these organizations:

WorldWide Retail Exchange

Business for Social Responsibility

Hokura Consulting Services

At Hokura, we understand the frustration of having supply chain processes in place that don’t perform as expected. Manual systems are inefficient, and automated systems are often inflexible or don’t talk to each other. These limitations hinder performance and heighten the risk associated with global supply chain management.

Hokura provides business and technology consulting services to identify when process automation can be most beneficial, and where to integrate systems so they perform more effectively. Our retail industry expertise gives us unique insight into supply chain processes, so we can customize applications to meet your business needs.

With a highly qualified team of retail/manufacturing experts and IT consultants, we can support both your short-term and long-term IT needs. We provide the following suite of services:

Custom Application Development

If existing systems can not be adapted to your specific needs, we work with your business users to gather the requirements for a custom application. We apply the appropriate level of technology to each project, keeping smaller projects simple and larger projects robust.

Our methodology uses a rapid development process that breaks project delivery into 3- to 5-week iterations. This facilitates user participation throughout development, ensuring the usability of the final product. Using the product from the earliest iteration also ensures an immediate return on investment without compromising long-term goals.

Product Support and Application Maintenance

Hokura has a well-defined application maintenance process that allows us to manage maintenance and enhancement requests through periodic production releases. We are capable of providing 24/7 SLA-based production support for your business critical applications through a well-defined issue resolution process.

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